Web Hosting Reviews

Overall Rating
Tech Support
Reliability
Quality
Price

KnownHost has been in the web hosting and vps hosting industry for about 15  years now. They offer a full 30 day no-hassle money back guarantee on all of there plans. Right off of the bat that should be a good incentive for such a reputable company. KnowHost uses the industries latest technology. This aides in KnownHosts’ 99% uptime guaranteed.

Reliability

The hardware that KnowHost uses is carefully chosen and customers are carefully allocated throughout there system to guarantee quality service. All of the hardware is top of the line Dual Opterons on using RAID 10 Array with more then enough resources to keep our customers happy. All vps servers include a Virtuozzo layer which allows maximum efficiency and accessability to your rented hardware. As a custom you can upgrade your current VPS (Virtual Private Server) plans with limited or no downtime involved. KnownHost will never allow the use of overselling, which is a common problem with a lot of your web hosting and vps providers. Most of KnownHost’s VPS packages include prestine management. All servers are located in the Colo4Dallas facility in Texas or Market Post Tower facility in San Jose, California with remote hands standing by.

Technical Support and Customer Service

KnownHost has a strict policy to answer support tickets and questions within 24 hours of submission. From experience KnownHost has an average support response time of about30 minutes. The staff at KnownHost are dedicated to what they do and here to provide quality customer service and support. When using KnownHost’s support system and speaking with a customer service representitive or a technical support representitive you will notice that they are very knowledge in what they do, and there is usually nothing they can not solve.

Pricing

KnownHost offers several different packages to suit your web hosting and vps hosting needs. Web hosting prices range from $57 per year to $342 per year. You can select from a wide range of features. All plans include 24×7 email support, 24×7 web site monitoring, daily backups, unlimited ftp accounts and many more. You may choose from a plan that allows up to 5 domains or unlimited. The “Web Micro” plan features 5 domains, 1,5000MB of disk space, unlimited subdomains, 10,000MB of bandwidth, 100 POP3 mailboxes, and much more. The “KH Expert” plan at $342 per year features unlimited domains, unlimited subdomains, 15,000MB of disk space, 100,00MB of bandwidth, unlimited POP3 accounts and much more.

VPS hosting prices range from$20 per month to $75 per month. All VPS hosting packages include unlimited domains, equal share CPU, free webmin, and 100% fully managed. You may choose from the “VPS MCA” plan which includes 128MB of ram, burstable to 512MB, 2 dedicated IP addressess, 7GB of disk space, and 250GB of bandwidth. There is also the “VPS Triple X” plan that includes 512MB of ram, burstable to 2048MB, 30GB of disk space, 750GB of banwidth, and 2 dedicated IP addresses. VPS hosting with KnownHost is available in 2 different data centers of your choice. You may choose from the Texas data center or California data center. If you choose to purchase cPanel/WHM, the price will cost you around $5 per month extra. You may also choose to add Plesk at $5 per month.

Summary

KnownHost has been in the industry for sometime now and they have started to really bring there reputation up. I would like to personally write my own information regarding KnownHost since I do own a couple VPS’s from them. There support is great and I could not ask for better. Sometimes they do take a little longer to answer support tickets, but when something is urgent, they are right there to assist you in getting operational again. Overall KnownHost is a great company and I will continue to stay with them as long as no big problems arise.